Shipping Policy:

1. Shipping Rates:

- Standard shipping with tracking is available for $15 within Canada.

- For shipping to the USA, the standard rate with tracking is $20.

- International shipping with without tracking is available for $30. To inquire about international shipping with tracking, please contact Camille directly at camillestone33@gmail.com. Additional fees will apply and vary depending on location.

2. Processing Time:

- Please allow up to 3 business days for your order to be processed and for you to receive your tracking number.

3. Delivery Time:

- Once your order has been processed, please allow 5-15 business days for your package to arrive, depending on your location.

- Delivery times may vary based on destination and any potential customs delays.

4. Expedited Shipping:

- For expedited shipping options, please contact Camille at camillestone33@gmail.com.

- Expedited shipping fees will apply and will be communicated to you upon inquiry.

5. Shipping Restrictions:

- We currently ship to addresses within Canada, and the USA. We will do our best to accommodate international shipments, but additional fees may apply.

- Please note that we do not ship to P.O. boxes.

6. Tracking:

- All shipments come with tracking information, which will be provided to you once your order has been processed.

7. Order Status:

- You can check the status of your order by logging into your account on our website or by contacting us directly.

8. Address Accuracy:

- Please ensure that the shipping address provided during checkout is accurate and complete. We are not responsible for orders shipped to incorrect addresses provided by the customer.

9. Shipping Confirmation:

- You will receive a shipping confirmation email once your order has been dispatched, along with your tracking information.

10. Lost or Damaged Shipments:

- In the event of a lost or damaged shipment, please contact us immediately at camillestone33@gmail.com so that we can assist you in resolving the issue.

By placing an order with Camille Stone, you acknowledge that you have read, understood, and agreed to our Shipping Policy. If you have any questions or concerns, please don't hesitate to contact us.

Customs Fees and Duties

1. International Shipments:

- For shipments coming from Canada to international destinations, including the USA, customs fees and duties may apply.

2. Import Regulations:

- Customs policies and import regulations vary by country.

- Customers are responsible for ensuring that the items they are ordering comply with their country's import regulations.

3. Customs Fees and Duties:

- Customs fees, duties, taxes, and any other charges imposed by the destination country's customs authorities are the responsibility of the customer.

- Camille Stone is not responsible for any additional charges incurred due to customs clearance processes.

4. Customs Declaration:

- We will accurately declare the contents and value of the items on the customs declaration forms as required by law.

- We cannot mark packages as gifts or undervalue them to avoid customs fees, as this is illegal.

5. Customs Clearance:

- Customs clearance procedures may cause delays beyond the original estimated delivery time.

- Customers should be aware of potential delays due to customs inspections or processing.

6. Communication:

- If you have specific questions or concerns about customs fees and duties related to your order, please contact us before placing your order.

- We will do our best to provide guidance and assistance regarding customs regulations and potential charges.

7. Refusal of Shipment:

- If a shipment is refused by the customer due to refusal to pay customs fees or duties, the customer will be responsible for any return shipping costs incurred and may be subject to additional fees.

8. Additional Information:

- For further information about customs fees and duties specific to your country, we recommend contacting your local customs office or authorities.

By placing an order on camillestone.com for international shipment, you acknowledge and accept responsibility for any customs fees, duties, taxes, or other charges that may apply. If you have any questions or concerns regarding customs-related matters, please email Camille at camillestone33@gmail.com